Trust centre

Sales teams rehearse real objections and real product details here. This page sets out where that goes, what we keep, and what we never keep.

How a call travels

Voice goes to the relay and Gemini. Only text lands in our database.

Your browserMic, optional cameraCloudflare WorkerLive voice relayVercelWebsite and APIGoogle GeminiLive voice, scoringNeon PostgresTranscripts and scores

What we store

  • Your account

    Name, email, organisation and role, so you can sign in and see your own work.

  • Transcripts

    The text of each call, turn by turn, so the scorer and your coach can point to the exact moment.

  • Scores and feedback

    Rubric scores, and written strengths and improvements pinned to timestamps.

  • Short camera notes

    If the camera is on, a text note of up to 280 characters about body language. Never the picture.

  • Team activity

    Assignments, their status, and any coaching note a team leader leaves on a team call.

  • Access requests

    If a Google account asks to join before it has access: its verified email, name and photo, so we can approve or decline.

What we never store

  • Call audio

    Your voice streams to Google Gemini for the live call and is not recorded or stored by us.

  • Camera images

    A frame is sent for analysis roughly every 12 seconds, then discarded. Only the text note remains.

  • Card details

    We do not collect or hold payment card numbers.

  • Ad or analytics trackers

    This site and the app run no analytics, advertising or tracking scripts.

Access control

  • Each team works in its own workspace. Learners see only their own calls.
  • Learners see only their own calls.
  • Team leaders see the full report and conversation only for calls made on team scenarios. Practice a rep does on their own stays private to them.
  • Invite-only sign-in with Google. A new Google account cannot create itself; it files an access request that we approve.
  • Access tokens expire after one hour. Refresh tokens are single use, rotated on every refresh and checked for reuse.
  • Sign-in routes are rate limited.

Encryption

  • All traffic is encrypted in transit with TLS, and the API sends HSTS and a content security policy.
  • Encryption at rest for the database is handled by our database provider.

Data deletion

  • Transcripts and scores are kept while your account is active.
  • Email a.awasthi@wisdora.com to delete a learner, a team or your whole organisation. It is deleted within 30 days, and we confirm when it is done.

Incident response

  • If we find a security incident that affects your data, we will notify affected clients without undue delay, tell you what we know, and keep you updated as we learn more.

Where your data lives

With trusted cloud providers, encrypted in transit. Vercel hosts the website and API. Cloudflare Workers relay the live voice. Neon runs our Postgres database. Google Gemini powers the live voice, scoring and camera notes, and Google handles sign-in.

Privacy policy

AI

The customer on the call and the scorer are AI models. Every flag points back to the moment in the transcript so a person can check it.

Responsible AI

Yours, not ours

Your scenarios, playbooks and results belong to your company. Ask us to delete them and they are gone within 30 days.

We will answer it on the demo, built around your own calls.