Consulting & advisory

Partners and managers rehearse the senior conversations that grow an account or quietly lose it. The client on the other end is busy, sceptical and not in the mood to be sold to.

The kinds of calls we build

Illustrations, not a catalogue. Your own calls are written from your product, your customers and your playbook.

01

The CFO with a cheaper proposal on his desk

The renewal is due and the CFO opens by mentioning a competitor’s proposal at a lower fee. He wants to know why he should not take it.

What the customer is hiding

The last project ran late, and his board asked him pointed questions about it.

02

The client who only buys one service

A client that has bought one service for three years agrees to a catch-up. They like the team and see no reason to change anything.

What the customer is hiding

Their new CEO has a problem your firm solves, and no one has thought to mention it.

03

The quarterly review that is always the same

Another quarterly review, the same slides, the same polite nods. Something needs to happen in this meeting that did not happen last time.

What the customer is hiding

The sponsor is moving roles next quarter and has not told anyone outside the company yet.

How it is scored

We load the skills your managers already assess, with your weights. Every call is marked against them, and every point links back to the moment in the conversation.

Call score

78/100

Completed
Hearing what actually happened22/25
When he needs the money25/25
Honest about the rate14/20
Structuring an answer11/20
Securing the relationship6/10

06:41 “Our rates are the best in the market.” Unsupported claim. Say what you can do instead.

Drawn from a sample call in the product.

Onboarding

  1. Step 1

    We read your proposals and account plans

  2. Step 2

    We build calls for renewal, growth and reviews

  3. Step 3

    We go live in about 15 days and your managers and partners practise

  4. Step 4

    15 days of video support after go-live

No two calls sound the same

99 languages, many accents and many voices. Each rep picks the language, accent and voice, or you fix them on an assignment.

Let them rehearse it first. We will build it around your own calls.